- Welcome donor (smile)
- Direct to desk or have wait with space between them and person at desk, or sit in waiting area until registration staff is free
- Direct people bringing tablets & reading materials back – to put in bin
- Wipe tablet and reading materials with appropriate cleaners
As you have time, wipe with sanitizer wipes the:
- front desk ledge where donors talk with staff person
- chair arms in lobby area
- any other surface donors/staff may be touching
- all door handles – bathrooms, front doors, etc.
If donors are waiting a longer time – ask if they’d like a drink (water/juice – nothing with caffeine or hot to alter temperature) or snack from canteen and get it for them
